Conditions of Use

Guarantee
We guarantee 100% satisfaction on all floral and gift items. If you are not completely satisfied, please contact our Customer Service Department at (800) 828-4409.
 


Sales Tax Information
Every Internet order you place with us will be charged a sales tax of 7%, applied to the amount of the order. This tax rate is based upon the rate our shop is charged, regardless of the destination of your order.
 


Order Changes
  • Please be advised that we are unable to cancel or change any orders already delivered or presently en route to delivery.
  • If you find it necessary to cancel or change delivery dates for any other orders, simply call our Customer Service Department directly at (800) 828-4409.
  • We are also unable to accept cancellations or change requests via e-mail.
 


Substitution Policy
Occasional substitutions may be necessary. Care is taken to maintain the style, theme and color scheme of the arrangement, using flowers of equal value. Additionally, the substitution of certain keepsake items may be necessary due to increased demand, especially during major holidays.
 


Payment Methods
We accept the following payment methods:
Visa
MasterCard
Discover/NOVUS
American Express
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